Help & Support

 

My Account

 

View an order

To view your order history, click on My Account, Login, and select “Orders” from the menu on the left side of your dashboard screen. Click an order number to see complete details of your order.

 

Add or delete a credit card

To add a credit card, click on My Account, Login, and select “Payment methods” from the menu on the left side of your dashboard screen. To add a card, click the “Add payment method” button. You may also delete a card by clicking the “Delete” button to the right of the specified card.

 

Edit your billing or shipping address

To edit your billing or shipping address, click on My Account, Login, and select “Addresses” from the menu on the left side of the screen. From here you can edit your billing or shipping address.

 

Change your email address

To change the email address on your account, click on My Account, Login, and select “Account details” from the menu on the left side of the screen. Enter your new email address and click the “Save changes” button. The new email address will become the login email address the next time you visit the website.

 

Change your password

To change the password on your account, click on My Account, Login, and select “Account details” from the menu on the left side of the screen. Enter your new password and confirm new password, then click the “Save changes” button. The new password will become the login password the next time you visit the website.

 

Shipping

 

What are your shipping rates?

We charge $1.49 for standard shipping, per book. The only exception pertains to abnormally sized and weighted publications, which tend to be Bible reference works, commentaries, and academic text books; shipping rates for these items are applied accordingly through the USPS.

 

How long will it take to receive my order?

Please allow one business day to process your order. You will receive your order in 2-8 business days.

 

Do you ship outside the United States?

We ship to the U.S. only at this time.

 

Shipping Method

All shipments are sent via the USPS.

 

Alaska & Hawaii

Please allow additional delivery time for orders going to Alaska and Hawaii. In some circumstances delivery time can take as long as 30 days.

 

Can I get free shipping for multiple books?

We offer free shipping on orders over $10.

 

Contact Us

 

Call us directly at (602) 767-2825‬. Please leave a voice message if your call is not immediately answered. Or, complete and submit the form below and a representative will follow up via email or phone call as soon as possible.